Valki Bet Terms & Conditions

Valki Bet is an online betting and gaming platform designed for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legal agreement between Valki Bet and the user. The following terms apply to all Valki Bet services, including the website, mobile application, and all related services.

• You must be at least 18 years old to use Valki Bet's services.
• You must reside in a location where online betting is legally permitted.
• Each user may operate one account only.
• Valki Bet reserves the right to modify these terms and conditions at any time.
• Users will be notified by email or via the platform whenever the terms are updated.

You must provide accurate and complete information when registering on Valki Bet. Registering with false information may result in account termination and forfeiture of any deposited funds.

• You must provide your full name, address, date of birth, and contact details at the time of registration.
• Registration requires a valid email address and mobile number.
• A copy of your national ID or passport may be requested for identity verification.
• It is solely the user's responsibility to keep their account password secure.
• Sharing your account with anyone else is strictly prohibited.
• Valki Bet reserves the right to verify or temporarily suspend any account where suspicious activity is detected.

Before placing a bet on Valki Bet, read the specific rules for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so think it through before you decide.

• Once a bet is confirmed, it cannot be changed, cancelled, or refunded.
• Minimum and maximum stake limits apply to each bet and may vary by event.
• In live betting, odds may change at any time.
• If a bet is processed at an incorrect odds due to a technical error, Valki Bet reserves the right to void that bet.
• If match-fixing or fraud is suspected, payment for the relevant bet may be put on hold.
• Betting with multiple accounts is strictly prohibited.

The following rules apply to all deposits and withdrawals on Valki Bet. All financial transactions are processed through secure, encrypted channels.

• Only payment methods registered in the user's own name may be used for deposits.
• The use of third-party payment methods is strictly prohibited.
• Withdrawal requests typically take 1–5 business days to process.
• Withdrawals will not be processed until identity verification is complete.
• Valki Bet follows international AML policies to prevent money laundering.
• Additional verification may be required for large withdrawal amounts.

Valki Bet regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions that must be met.

• Each bonus offer has specific wagering requirements that must be met before a withdrawal can be made.
• Each user may claim any promotion once only.
• If evidence of bonus abuse is found, the account may be terminated.
• Voucher codes are only valid within their specified expiry period.
• Valki Bet reserves the right to modify or cancel any promotion at any time.

Valki Bet strongly believes in responsible betting. We want our users to enjoy betting as entertainment, not as an addiction.

• Users can set their own deposit and betting limits at any time.
• You can pause betting for a set period using the self-exclusion option.
• If signs of problem gambling appear, our support team will assist you in accessing professional help.
• Parental controls are available to help prevent anyone under 18 from accessing the platform.

Valki Bet may temporarily suspend or permanently close an account under any of the following circumstances.

• If any provision of these Terms & Conditions is violated.
• If a user registers with false information or fails identity verification.
• If fraudulent or suspicious financial activity is detected.
• If evidence of operating multiple accounts or abusing bonuses is found.
• If the user submits a request to close their own account.

Upon account closure, any valid balance will be returned; however, bonus balances may be forfeited.

Valki Bet places the highest importance on protecting users' personal information. Our privacy policy forms an integral part of these terms and conditions.

• User data is never sold or transferred to any third party.
• Information may be shared with authorities where required by law.
• All data is secured through SSL encryption.
• For more details, visit our Privacy Policy Read.

If a dispute arises, please contact our support team first. We always aim for a friendly and prompt resolution.

• An initial response will be provided within 72 hours of submitting a complaint to the support team.
• Complex matters may take up to 14 business days to resolve.
• If a resolution cannot be reached, neutral mediation is available.
• Valki Bet's decision shall be considered final unless challenged through legal channels.

Valki Bet reserves the right to update these Terms & Conditions at any time. Users will be given at least 7 days' notice prior to any changes taking effect.

• Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.
• You will be notified directly by email for any significant changes.
• If you object to the updated terms, you may request account closure before they take effect.